Clegg Auto Provo
Competent work from the mechanics. The client managers didn’t always know what was going on when I called for an update. However they didn’t try and bluff their way with an answer but instead said that they would find out and call me back. So for that I give them high praise for being honest.
My older suburban that suffered a complete AC breakdown...mechanics call it ‘Black Death’. Every component in the AC system needed to be replaced. The quote came in at $2400 to fix it. The car is only worth about $800!! I was going to pull the plug and trash the car, but the manager overheard the phone conversation and said he would do it for $1800 out the door!! The actual bill, came in at around $2800!! But they honored their original quote of $1800. Thank you!! Great service. Great communication. Great work.
UPDATE: Clegg Auto is willing to make things better. They are open to criticism and change. They did a great job re-diagnosing my vehicle. They were willing to come in early to help me out. They even cleaned my vehicle! I am very pleased. "I called in the morning and asked if they had time to do a few things. They said "Absolutely". I bring it in. I then call them at 3 and ask how it is going and they say "uh oh, we haven't looked at it and can't get to it today". Ok thats fine. I didn't even need my only vehicle for an entire day, yes, take it for another day. They then do a terrible job. They way overfilled my transmission fluid and gave me some lame diagnosis about my cars shaking."
Very professional and courteous service. Our experience having our car body work done at Clegg was made effortless on our part due to Sam and the rest of the staff handling everything for us from start to finish. Work was completed promptly within the quoted timeframe
I had a pleasant experience dealing with Clegg Auto service. I found them to be a very friendly customer service based business. They go out of their way to keep you informed
Probably the best customer service I've ever received. Ensures you get the best deal, that you get the money you need for your repairs, and that you're well taken care of. Couldn't recommend them more. It's always a pleasure doing business with Clegg Auto